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Part of 'The Lewisham Care Partnership'

St Johns Medical Centre

56-60 Loampit Hill
Lewisham, London
SE13 7SX
Telephone: 020 8692 1354
Fax: 020 8694 1434

How to get a repeat prescription

Patients who require long-term medication may have their treatments authorised by their doctor for repeat issue.  You may then request this medication without seeing your doctor on every occasion. Your doctor will check and sign every prescription and  review your treatment with you periodically to ensure it remains appropriate. You will have a written record of your medication, which you should show to anyone else who treats you.

Please remember that you can only have repeat prescriptions where these have been authorised by your doctor, and then only for the long-term treatments he has prescribed for repeat issue.

You may leave your repeat prescription request in the box provided at the ground floor entrance or Fax: 0208 694 1434 at least 48 hours before you run out of medication.

Will I definitely get my prescription?

For your safety, the doctor may need to see or speak to you before deciding whether to issue a prescription. The reception staff don’t know in advance whether the doctor will authorise your request. They can only process it.

If any of your items cannot be issued, we will attempt to phone you to inform you of this. If we are unable to contact you, unfortunately, we can only let you know when you come to collect the prescription. Please ensure you let us know of any change of address or phone number, including mobiles.

(Please note: for confidentiality reasons, we ask staff not to leave messages on answer machines - please check back with them after 2 days if you have any concerns).

Medication reviews

The doctor or nurse will need to review your medication every so often to make sure the medications are working as they should and are still the most suitable for you. Sometimes they will need to see you or speak to you to discuss this with you. We may contact you to let you know that you need an appointment before your prescription can be issued.

Please speak to reception at least two weeks before your medication review is due and they will make you an appointment.

Home deliveries

If you would like to have your medications delivered, you must arrange this with your preferred pharmacy. All local pharmacies can provide this service. We are not responsible for deliveries and cannot ensure that the pharmacy delivers on time.

Help us to help you

  • Try to plan ahead.

  • Order your medicines a week before you require them and remember to order early to cover holidays.

  • Allow two working days minimum.

  • Only order items that you need. If you have stopped taking any of your medicines, please tell your doctor or nurse or advise the medicines management team.

  • Attend for your regular medication reviews.

Thank you for your co-operation – it will help us to provide an efficient service.


If you are on regular medication, then you can usually order a repeat prescription without needing to see the doctor each time.

All prescription enquiries should ideally be directed to the reception desk on 0208 692 1354 between 9 am and 12.30 pm.

We need at least two working days' notice to provide a repeat prescription.

If possible, order your repeat prescription about a week before your medication is due to run out.



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